Saturday, April 14, 2018

re: walmart beauty boxes, instyle & spring trendsetter 2018 boxes

hola! it's a rainy stormy day and i figured i should probably try catching up on at least one of the posts i promised i'd make this week..and haven't. 😅 ~Lindsay
as i previously mentioned, i've personally have had issue with this subscription as of late (like over a year or so now...), but unlike ipsy, i do think that this subscription is still worth keeping and has great potential.
let's start off with that second part... walmart beauty boxes are $5 and shipped once a quarter. occasionally there are "one off", limited edition boxes usually also $5. the contents of these boxes are not just makeup, usually they're a mix of cosmetics, skincare, and hygiene products. and you can definitely spend more than $5 on these items in their respective sections at your local store. these boxes come 4x per year (more often if you also get the limited boxes) which is great for me since i'm so freakin slow at getting around to using things these days. as far as value and variety of products, i think this is still a good subscription to have, considering they typically send stuff that i genuinely will need or want anyway and it's a great way to try new things.
and back to the first note i mentioned..the complaintsssss.
  1. the web dev team -- i'm beating a dead horse here, but i'd like to remind you guys that there was an endless email loop that yours truly was stuck in for about 2 hours last year. 😒
  2. the first of the following images.. not sure if this is a knock against the web devs or the marketing people....depends on how things are done over there...... but is it that difficult to ensure correct dates are used in emails before running the email job? because i don't think so. either way, this is pretty embarrassing in my opinion to send out an email in march asking you to perform some action a whole month earlier.
  3. the second of the following images... i'm not sure who'd be at fault for this one, but what happened to the january box for both 2017 and 2018??? as i rummage through my old posts, the one i linked above also has this complaint. these guys are "promising" boxes starting in january, march, june, and september (an image stating such is included in my linked post). my order history determined that was a lie. (to make things less confusing, the InStyle box is the 2/28/18 order.) honestly, i would be more ok with a "sorry, due to unforeseen circumstances we couldn't send out xxx box." than not hearing a word. on that note, subscribers are only billed when the box ships. this is not a huge deal to me that i'm not being charged for a product that isn't delivered upon. that should be how any business should be run. but i don't like being told or promised something, and it not being delivered within my expectations (ie. a product or an apology)--especially if you are the one making the promise.
i do want to let you know that i also voiced the above issues to a customer service person regarding my experience with these boxes. from the response i received, it sounds like i was somehow among the small few affected by items 1 & 2 above, and the issue was resolved for other subscribers. he apologized for this inconvenience, but didn't give any indication as to why i was not sent a followup email with the corrected date. the third item above, i feel like i received a less than satisfactory answer. the response given was more or less, 'we bill in waves, and you may not get your box at the same time as other people that you may see on social media.' this, to me, is an insufficient response to my issue. last time i checked, 3 does not equal 4. that's all i'm saying. at the end of the response, he thanked me for the feedback on how they can improve.

stahp complainin' and get to what you got!!

Walmart x InStyle box -- i didn't mention above, but if i recall correctly, the email advertising this included a product listing for me to better decide if i wanted to buy this.
  1. secret clinical strength deodorant -- this is a mini, but i used to go through this deodorant for years!
  2. pantene sheer volume foam conditioner -- this stuff is so freakin weird. i didn't feel like it did anything. i'm not even sure who thought this was even a good idea. you use it in the shower after shampooing, right? but you have to shake this metal can and not drop it with your wet hands, before you can dispense the foam onto your hands/hair. then once you work it into the hair it like vanishes. and then you're supposed to let it sit and rinse it out?? this product really baffles me, and even more so that this is 'award-worthy'.
  3. found coconut sheet mask -- i haven't opened this yet. i'll have to update in an empties when i use it.
  4. olay whip facial moisturizer -- i've only used this once or twice since i got it and i'm not sure how i feel about it yet. i do like the texture of the product, but as far as effectiveness, i'm undecided.
  5. olay cleansing infusions body wash in crushed ginger -- so..this product made it into my empties post before my 'haul' post, lol. i really liked this, the scent is amazing. i want to get a full size to try this again, because i didn't really get much of the exfoliating effect from it because i generally use shower poufs with body washes.
  6. crest 3D white whitening therapy toothpaste -- i haven't opened this yet either. i usually reserve travel tubes of toothpaste for..travel. i do think this is pretty new, since i haven't seen these floating around at my mom's yet.
Spring 2018 Trendsetter box
  1. aquaphor advanced therapy ointment body spray -- this is now the second of these that i have received from this subscription. that being said, i haven't even opened the first yet.... i will soon, i promise!
  2. p2 cosmetics polish in 440 double agent -- this is a really pretty creamy red, but i'm not into it for myself, and i passed this along.
  3. soo ae purifying brightening peeling gel -- another face mask that i am adding to the backlog!
  4. degree motion sense ultra clear black & white invisible solid -- while i'm not huge on the powder scent i received (or ever really, lol), i am interested in the black and white clothing promise to not leave marks or stains. this is currently in my travel bag since i don't like the scent.
  5. aveeno daily moisturizing lotion sheer hydration -- i really like aveeno body lotions, and i am interested in getting around to this sample at some point, since i don't like the heavy sticky feel, and this makes me think it's a thinner or faster absorbing product.

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