i actually did this on thursday, but things happened, and i wiped and redid my computer this weekend in preparation for my new phone (see more below).
my phone story: basically my original one got a little wet from being in my pocket in the rain (from my car to my mom's which is like 2 minutes) and set off one of the four water sensors; it was pink. (pink: a little wet, red: submerged). so, family that works at the apple store wanted to trade out the phone so that if there were any future problems with the phone, whoever trades it out later wouldn't be rawr rawr rawr about it...and the speaker became wonky (muffled volume) but it seemed like that only lasted until the phone dried out. (march)
- a few days after i got it, my first replacement phone decided that it didn't like my sim card. (march)
- the third phone (replacement #2) had a battery problem. i'm your knowledgeable user that exits out of all the multitasks 99% of the time when i'm finished using the phone at a given period, i have the brightness fairly low, and my emails are not going off every 2 seconds. basically i'd unplug it, may or may not use it, and 20 minutes later, it'd be drained by 20+%. (april)
- then phone number four (replacement #3), didn't have any problems, until about a week after the iphone 5 release (and the iOS 6 release), then it started acting up.
- it would randomly readjust the brightness on it's own, now yes, it did have autobrightness enabled, but between the previous phones and my 3g..yes 3g not s that i had prior to my 4s, i never had the brightness just change itself to brighter than i had it set. i, like i said above, generally keep it low (somewhere around 1/8) and i'd turn the screen on (at night with lights off) and it's blinding me, freaking at 50% brightness. uhh hello, what??? but said apple store friend said nothing was wrong with the sensor..but i still think something was wrong with the software. after the ipad mini came out & iOS 6.0.1 update, i haven't had problems.
- back to why they traded out this phone though... this phone had issues with restarting on its own..well that's what i originally noticed. it restarts itself randomly when it's sitting on my desk, not in use, no apps running. additionally, when i press the buttons, it frequently will not light up the screen, so i hard reset it (hold home & power buttons until it lights up again) and when it comes back, the battery has drained some. so it's like running something in the background, crashes, and just sits there killing the battery. so i got it traded out; and they told me to start it fresh: delete my iCloud backup and create a new one. (october)
- by the way, in the diagnostics menu, this shows up as panic.plist, which is a hardware and not software problem. each one of these is a log of my phone crashing or me hard resetting it, and there's more beyond this on the list...
- replacement #4/phone #5, less than 16 hours after getting it, did exactly the same thing as the last, minus the wonky brightness. so, days later, i went to the apple store in baton rouge and the dude said that springboard (the program that launches apps) was crashing and that it was fairly normal. WRONG-O dude. it was panic.plist and he refused to replace the phone. don't get me wrong, he was helpful to some extent, but he didn't think it was worth trading the phone out. so i told aforementioned apple store employee friend that the guy wouldn't replace it, and eventually i made an appointment to the lakeside store yet again. the verdict was that they can't figure out what my problems are, but the aforementioned problems (between all the previous phones) are obviously not caused by me (i.e. these are legit issues and i'm not trying to scam them) and it's statistically impossible for me to have this many faulty phones if they're "brand new" replacements (manufactured specifically to be replacements). his other idea was that it may not be the phones, but something bizarre occurring in my environment. thus, i redid my laptop to avoid any problems with the new phone when it arrives and i won't connect my current phone to lappy again. anyway, the end-end result is that they decided to do an open-box swap for me, meaning that they will give me a new phone, straight out of a retail box, rather than another replacement. when the guy went to go order me a new one, he found out that they don't manufacture my phone anymore. what...really? the 5 came out a little over a month ago and you stopped manufacturing 4s 32gb's? so the choices were a 4s 16gb (downgrade size, but get it now) or 5 32gb (upgrade to the newest phone, but wait for it like everyone else). well, i think you guys know what i picked. not quite a week has passed, so i'll update you when it comes in! =P ~Lin-chan ^.~
edit: all of these trades were at the lakeside store, because i trust them more than the people in BR.
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